Head of Projects - Specialist/Reactive Cleaning

Role: Head of Projects - Specialist/Reactive Cleaning Services

Salary: £60k plus benefits

Job Status: Permanent/Full-Time

Location: West Midlands/Remote

Vacancy Reference: VR/05284

Role Description:

We are delighted to be networking for a Head of Projects for one of our clients, an innovative company delivering specialist cleaning services to clients across the UK. As Head of Projects, you will be responsible for managing a team of Project Managers to provide the highest standards in service delivery, budgetary management and reporting. You will be required to expertly manage client relationships and expectations, both onsite and remotely. The ideal Head of Projects will have relevant experience in a Senior Project Management or Operational role, with prior experience in specialist cleaning. This is a fantastic opportunity to join a forward-thinking Team at a period of growth, with exciting opportunities ahead.

Responsibilities:

Report to the UK Operations Director
National travel will be required
Staying away from home will be required where Projects dictate
Work as part of a National Team to deliver Major and Minor Projects
Work with Sales and National Accounts to take ownership of new project wins
Compile project plans to measure delivery, progress and success
Execute governance and oversight of Projects
Manage project budget and P&L
Work with Operations team to schedule and resource projects effectively
Ensure required equipment and materials are procured via approved supply chain
Work with Supply Chain team to resource trained and qualified temporary staff where required in good time
Work and coordinate subcontractors where applicable to deliver a seamless integration with the project deliverables
Manage site permits, passes, inductions, training, with the delivery team to prevent delays and or issues
Mobilise project delivery including supporting resourcing and briefing teams
Manage on site Health & Safety compliance with support from Head of SHEQ
Track and report on project progress and budget
Highlight quickly any issues that require line management escalation within the delivery team or client management team
Manage behaviours of site delivery team
Identify and support training requirements of operational delivery teams
On Major Projects own the delivery of the project inclusive of daily on site client interaction and updates
Feedback to Account Manager regularly for central meetings and updates
Identify opportunities for future or further work on site with clients and support any proposal

Requirements:

Strong numeracy and mathematical ability
Strong communication skills
IT skills for working with Office and CRM systems
Ability to establish and maintain good client relationships, both internally and externally
Competence in Microsoft Office products, XL and accounting software programmes
Calm, confident characteristics
Excellent time management skills and ability to prioritise a demanding workload
Ability to hold personal client information in the strictest confidentiality
Full clean UK Drivers licence
3-5 years’ experience of working in Senior Project Management or Operational Role
IOSH or NEBOSH Qualified
IPAF and PASMA desirable (training provided otherwise)
Experience of delivering projects on site
Prior experience with working at height
Prior experience in Specialist Cleaning